Booking Information

Important information for your vacation

Local tax
A local tax of ca. € 1.50 per person/night (for those 15 and older) is charged at the hotel.

Reduction für children 
is valid for bookings from the 3rd person on
• 0 to 1 yr. old - 100%
• 2 to 5 yrs. old - 80%
• 6 to 12 yrs. old - 50%
• 13 yrs. or older - 10% 

Extra charges
+ € 10.- for children's bed/crib
+ € 21.- for breakfast on your arrival day
+ € 14 per person/per night for short stays (1-3 nights)
+ 35% for double rooms and suites for single use

Reduction for stays with breakfast only
- € 10.- per person

Payment options
Cash, EC card, Visa, or MasterCard

Arrival and departure
On arrival day, rooms are available for check-in from 3:00 pm.  
On departure day, we ask that you check out of the room by 11:00 am.


Late Check out
- € 30.- per room until 2:00 p.m.
- € 60.- per room until 7:00 p.m.

We ask for your understanding in that smoking is not allowed in the hotel.
Smoking is permitted on our panoramic terrace with a breathtaking view of the Zillertal mountains.

Deposit & travel cancellation insurance

In order to guarantee your booking, we ask for a deposit of € 300.- per room. 

General cancellation conditions
Please note that cancellations are valid only in written form (by mail, fax, or e-mail) and are charged as follows:

- Up to 1 months before arrival - free cancellation possible! 
- up to 1 week before arrival -  70% cancellation fee
- in the week of arrival - 90% cancellation fee
- in case of no-show or early departure - 100% cancellation fee


Travel cancellation insurance
Our experience shows that things do not always turn out as expected. To avoid unnecessary cancellation fees and anger, we recommend the Hotel Cancellation Premium Insurance of the Europäische Reiseversicherung AG. Information about the data processing of Europäische Reiseversicherung: Information Sheet
You can also arrange the insurance yourself!

If you give us your credit card details, you expressly declare your consent that the deposit or the stated cancellation fees can be deducted from your credit card.