Booking Information

Important information for your vacation

Local tax
The prices are per person and day including the Waldfriede gourmet half-board. A local tax of ca. € 1.50 per person/night (for those 15 and older) is charged at the hotel.

Discounts with 2 or more full-paying people
Children:
- 0 to 1 yr. old 100%
- 2 to 5 yrs. old 80%
- 6 to 12 yrs. old 50%
- 13 yrs. or older 10% 
- 3rd or 4th adult in a room 10% 
Groups upon request! 

Extra charges
+ € 10.00 for children's bed/crib
+ € 17.00 for breakfast on your arrival day
+ € 25.00 for single occupancy of your booked room category

Reduction for stays with breakfast only
- € 10.00 per person and day

Payment options
Cash, EC card, Visa, or MasterCard

Arrival and departure
On arrival day, rooms are available for check-in from 3:00 pm.  
On departure day, we ask that you check out of the room by 11:00 am.
If your arrival is after 7:00 pm, we ask that you let us know.

Pets
Pets are allowed only upon request! 

We ask for your understanding in that smoking is not allowed in the hotel.
Smoking is permitted on our panoramic terrace with a breathtaking view of the Zillertal mountains.

Deposit & travel cancellation insurance

Deposit
In order to guarantee your booking, we ask for a deposit of € 300.00 per room. 

Cancellation conditions
Please note that cancellations are valid only in written form (by mail, fax, or e-mail) and are charged as follows:
- Up to 3 months prior to arrival, the cancellation is free.
- 3 months to 1 month prior to arrival, we charge 40% of the travel price.
- 1 month to 1 week prior to arrival, we we charge 70% of the travel price.
- In the last week prior to arrival, we charge 90%.
- For no-shows or early departures, we charge 100%.

General terms and conditions for the hotel industry

Travel cancellation insurance
To save you the hassle of cancellation fees and the associated financial disadvantages, we recommend travel cancellation insurance. This covers all cancellation costs in the event of an accident, illness, or death of the insured person and travel companions prior to arrival and during the stay. If you would like insurance, we are happy to arrange it for you as a special service. The insurance costs as well as the deposit can be paid at the same time you complete your reservation.
Detailed information is available on the homepage of Europäische Reiseversicherung. Information about the data processing of Europäische Reiseversicherung: Information Sheet
You can also arrange the insurance yourself!

If you give us your credit card details, you expressly declare your consent that the deposit or the stated cancellation fees can be deducted from your credit card.